Done-For-You Systems, Built by Someone Who Has Run One
Most consultants have studied HVAC businesses. Leonard has carried the payroll, made the mistakes, built the systems, and sold the companies.
The all-in engagement exists for one reason: the owners who most need systems are the ones with the least time to build them. You are running calls, quoting jobs, chasing parts, and handling the tech who did not show. Nobody in that position is going to rebuild a flat-rate pricebook on a Sunday.
So the building work moves to us. Your numbers, your market, your people, your decisions — our hands on the construction.
Not Just Advice. We Build It With You. If an engagement ends and nothing new is running in your company, it failed — regardless of how good the advice was.
What Actually Gets Built
| System | What You End Up Holding |
|---|---|
| Pricing | True cost per billable hour calculated from your P&L, a rebuilt flat-rate book with good-better-best options, and a quarterly repricing routine |
| Service agreements | Program terms, pricing, the offer script, renewal process, and a shoulder-season visit schedule |
| Dispatch | Written dispatch rules, capacity policy, the daily huddle format, and callback root-cause tracking |
| Pay plans | Modeled compensation tied to margin, close rate, agreements and callbacks — stress-tested against your actual job data |
| Reporting | A weekly scorecard the owner will actually read, plus the review rhythm that keeps it honest |
| Leadership | The service manager seat defined, the 90-day training plan, and the handoff that gets you out of daily operations |
Leonard has spent 34+ years building, running, repairing, scaling and selling HVAC companies — starting his first from scratch in 1993 as the one man doing nearly everything. These systems were built under real pressure, with real payroll on the line. Not in a classroom.
How an Engagement Actually Runs
- Free assessment call. Fifteen honest minutes. What is working, what is broken, what it is costing you. No pitch deck. What happens on the call.
- Scope and price agreed in writing. Before any work begins. You know exactly what gets built and what it costs. No surprise add-ons later.
- Financial review. We build on your real numbers. This is the step that separates a real buildout from a template — and the step some owners are not ready for.
- Build in sequence. Pricing first, reporting last, for the reasons explained here.
- Train your team. A system nobody was taught is a system nobody runs.
- Hand off with an owner named. Each system gets a person accountable and a number that proves it is working.
Who This Fits — and Who It Does Not
✔ A Strong Fit
- You can sell and deliver good work — the constraint is structure, not skill
- Revenue has grown but the money has not followed it
- You are the bottleneck on pricing, hiring, or daily decisions
- You are willing to show real financials
- You want to eventually run the company instead of working in it
✘ Not a Fit
- You want a marketing fix without touching pricing
- You are not willing to share real numbers
- You want someone else accountable for the outcome
- You need results in thirty days — real systems take longer, and we will not pretend otherwise
- You are pre-launch — start here instead
Done-For-You Systems: Frequently Asked Questions
What does "done-for-you" actually mean here?
It means the building work is carried by us instead of added to your evenings — the pricebook rebuilt, the agreement program written, the pay plan modeled, the dispatch rules drafted, the scorecard installed. What it does not mean is that someone else runs your company. Every decision stays yours, every system is built on your numbers, and your team is trained to run it without us. A system that only works while a consultant is in the building is not a system.
Who is this actually for?
Owners who have already proven the hard part — they can sell and deliver good work — and are now capped by structure rather than skill. Typically that is a company between roughly $500K and $5M where the owner is still the bottleneck on pricing, hiring, or daily decisions. If you are pre-revenue or still deciding whether to go out on your own, the launch path fits better.
Who is it not for?
Three kinds of owners, and we would rather say so up front. Owners looking for a magic marketing fix without touching pricing. Owners unwilling to show real financials — we cannot build on numbers we are not allowed to see. And owners who want someone else to be accountable for the outcome. Implementation requires your decisions; it does not replace them.
What does it cost?
Engagements are scoped to company size and how much gets built, so a single published price would be dishonest. What we will tell you plainly: the first conversation is free, the scope and price are agreed before any work starts, and there are no surprise add-ons. For context on what the market charges — including the one peer-group price we could actually verify — see the honest cost discussion here.
How long is a typical engagement?
Pricing work shows up in billing within weeks. A full five-system buildout is generally a six to twelve month arc, because agreements, dispatch discipline and pay plans depend on human behavior rather than arithmetic. We would rather tell you twelve months honestly than promise thirty days and hand you documents.
What do I have at the end?
Working systems, documented, with your team trained on them and a named person accountable for each. Written procedures your business does not lose when someone leaves. And a weekly scorecard that tells you honestly whether it is all still holding. The goal is a company that runs well when you are not in it.